Emotions, Stress Management & Resilience

About the Host

I am a senior consultant, trainer, and coach with more than 20 years of experience working with companies across different industries in Portugal and abroad. My background combines a Master’s degree in Marketing Management from ISEG, a Bachelor’s degree in Business Organization and Management from ISCTE, and several professional certifications, including the CCP (Certified Trainer) and an International Coaching Certification accredited by the ICF. Over the years, I have designed and delivered training in leadership, communication, emotional intelligence, sales, negotiation, and customer service, collaborating with organizations such as BNP Paribas, Siemens, BP, Optimus, PT, Meo, Autoeuropa, Central de Cervejas/Heineken, and many others. I am passionate about helping people and teams grow, adapt, and reach their potential, creating meaningful learning experiences that drive both personal and organizational transformation.

Travel Locations

Portugal, Espanha, França, Itália, Alemanha, Bélgica, Países Baixos, Luxemburgo, Suíça, Áustria, Liechtenstein, Mónaco, Andorra, San Marino, Vaticano, Irlanda, Reino Unido, Noruega, Suécia, Finlândia, Dinamarca, Islândia, Polónia, República Checa, Eslováquia, Hungria, Eslovénia, Croácia, Roménia, Bulgária, Grécia, Chipre, Malta, Estónia, Letónia, Lituânia, Albânia, Montenegro, Macedónia do Norte, Kosovo, Sérvia, Bósnia-Herzegovina, Moldávia e Geórgia.

Certifications & Credentials

I hold a Master’s degree in Marketing Management from ISEG, where I developed my thesis on consumer behavior, as well as a Bachelor’s degree in Business Organization and Management from ISCTE. I am a certified trainer with the CCP (formerly CAP – Certificado de Aptidão Profissional), obtained in 2004 and renewed in 2010, and I also hold an International Coaching Certification accredited by the ICF, completed with supervised practice. In addition, I am certified in Enneagram Coaching and Eneacoaching, and I have completed specialized training in Neurolinguistic Programming, High-Performance Communication, Emotional Intelligence, Versatility, and Time Management. I also hold advanced language certifications, including the Certificate in Advanced English from the University of Cambridge and the Diplôme Pratique en Langue Française from Alliance Française. These qualifications, combined with more than twenty years of practical experience, allow me to design and deliver impactful training programs in leadership, communication, sales, resilience, and personal development in different organizational contexts.

Past Clients

I have had the opportunity to collaborate with a wide range of companies across different sectors, both in Portugal and internationally. My experience includes working with Auchan, Essilor, Sonae, EDP, PT, Central de Cervejas/Heineken, Sogrupo, Optimus, VWR, Grupo Mar (Benetton), Rolear, Portucel, CTT, Meo, Moviflor, Pingo Doce, Salsa Jeans, Opel, Jerónimo Martins, BP, Lactogal, Groupama Seguros, BNP Paribas, Vanpro, Galp, José de Mello Saúde, Sumol-Compal, Siemens, AndréCosta, Secil, Autoeuropa, Zippy, Leroy Merlin, Mimed, Grunenthal, Simoldes, FNAC, Mosqueteiros/Intermarché, Universidade Técnica de Lisboa, Lidl, L’Oréal, Nors, Grupo ETE, Cruz Vermelha, DoValue (ex Altamira), Blip, Cardif BNP Paribas, Surprice, Mimed, and JMS, among others. I have also worked with several higher education institutions such as ISCTE, IADE, IPAM, ISLA and I@T, where I lectured in marketing and consumer behavior. This diversity of collaborations, from multinational corporations to academic institutions, has given me extensive experience in adapting training and coaching programs to the specific needs of different industries, teams, and organizational cultures.