Say It So They Hear It – Feedback with Clarity and Confidence
Feedback with clarity
Type: Interactive workshop Ideal duration: 45–90 minutes Description: A practical and engaging workshop that helps professionals give and receive feedback with more clarity, confidence and emotional intelligence. Participants explore why feedback so often becomes awkward, avoided or misunderstood,…
Active Listening
Communication Skills Practice
Feedback / Difficult Conversations
Group Activity
Roleplay / Simulation
Workshop
Description
Type: Interactive workshop
Ideal duration: 45–90 minutes
Description:
A practical and engaging workshop that helps professionals give and receive feedback with more clarity, confidence and emotional intelligence. Participants explore why feedback so often becomes awkward, avoided or misunderstood, and learn how to approach it in a way that is constructive, respectful and easier to act on. The session includes short teaching segments, paired or small-group activities, language reframes, and real-world practice using common workplace scenarios.
Activities may include:
- identifying what makes feedback effective or ineffective
- reframing vague, emotional or overly blunt feedback into clear, useful language
- practising how to give and receive feedback
- learning how to receive feedback without becoming defensive
- exploring tone, timing and wording in workplace conversations.
Benefits
Improves communication, trust, confidence and team effectiveness. Participants leave with tools they can use immediately in workplace conversations with colleagues, managers and team members.
What makes it distinctive:
This is not generic feedback theory. It focuses on the language, delivery and emotional dynamics that shape whether feedback is actually heard.
Hosted by Marianne Moore
About the Host
I am a facilitator, coach and communication-focused practitioner who helps professionals and teams communicate with greater clarity, confidence and impact. My background spans senior executive leadership, governance, investigations, coaching and human behaviour, and I bring that depth into every session I design and deliver. I have led workshops, presentations and conference sessions for professional audiences, translating complex concepts into practical, memorable learning experiences. My sessions combine warmth, structure and real-world relevance, helping people strengthen connection, presence and the quality of their conversations in ways that are immediately useful in real workplace settings.
Certifications & Credentials
I hold a Diploma of Coaching, a Diploma of Government Management, a Certificate IV in Training and Assessment, and am a Certified Neuro Linguistic Programming Practitioner. I maintain Public Liability Insurance and Professional Indemnity Insurance each with $20 million cover (worldwide excluding USA & Canada)
Past Clients
NSW Government – including workshop and presentation delivery across multiple departments, and Macquarie University, where I delivered a Management-focused presentation
Focus Areas
Well-being/HealthDevelopment/Coaching
Location
Sydney NSW, Australia
Languages
Danish, English
Travel Locations
Anywhere in Australia, New Zealand and Oceania, as long as travel costs are covered.
Corporate Experience
Moderate
Session Types Offered
Interactive (eg. improv, group-art, yoga etc.)
Past Experience Doing Sessions
Yes - Interactive
Client Requirements
Microphone if large space/ audience
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