
Performance-driven and analytically minded Retail Operations Leader with over 8 years of cross-functional excellence spanning high-volume storefront management, multi-unit governance, and airport terminal logistics. Proven track record of commanding up to AED 106M in revenue, maximizing gross margins, and driving KPI parameters through data-driven category mix optimization and Lean floor management. Exceptional strategist in risk mitigation, budget forecasting, and executing crisis operations during macro-economic headwinds or irregular flight operations (IROP). Expert in building high-performing multicultural teams, reducing frontline attrition, and enforcing strict inventory controls to protect profitability.
