Giving Feedback: essential management skill.
Giving feedback training
Giving feedback is one of the most important ways that managers can encourage their team members to learn and grow. However, it is a delicate area many managers feel uncomfortable with. In the workshop we will learn when…
Active Listening
Communication Skills Practice
Feedback / Difficult Conversations
Journalling & Reflection
Roleplay / Simulation
Workshop
Description
Giving feedback is one of the most important ways that managers can encourage their team members to learn and grow. However, it is a delicate area many managers feel uncomfortable with. In the workshop we will learn when you should give feedback and how to give critique that motivates and encourages your staff to improve. We will learn listening skills and practice the listening and sharing skills we learn through role plays, ending with a reflection and discussion on the tools learned.
Benefits
- Build community with the rest of the group through a range of discussion and roleplay activities.
- Gain knowledge about when they need to give feedback.
- Know how to give feeback in a way that is motivating.
- Skills will be practiced through roleplay.
- Reflection on past experiences, encouraging learning.
- Motivation to be sensitive, caring and inspiring leaders.
Hosted by Kirsten Tinkler
About the Host
I am a native speaker and a communication expert on many levels as I have more than 20 years of experience as a performer (music and theatre) and more than 30 years of experience as a teacher and facilitator. A charismatic sensitive and hilarious performer, I have been involved as a musician, actor and creator in theatre projects and have been going into Official Language Schools and Secondary Schools for the last 13 years with my cultural activities which range from storytelling, talks on writers including telling their short stories to interactive talks on social history and workshops on presentation skills. I have worked as a language consultant and teacher for many years. I worked at ESADE Business and Law School for 14 years, until recently, teaching modules on Presentation Skills, Persuasive Speeches, Effective Writing Skills, Negotiations, Conflict Management and Meetings. I also have a long history of teaching in-company classes on communication skills in English both on-site and online for companies such as Novartis, Caixabank, Microsoft and many other tech companies. I am very well versed in Non-Violent Communication and specialised in difficult conversations and giving feedback. Ultimately, I would say that my aim in all my work, whether artistic or business communication related, is to make this world a kinder place, holding space for emotion and for transparency.
Client Requirements
A microphone for audiences of more than 45 people, whiteboard, projector and computer / laptop that connects with the projector. For workshops I would also need groupwork tables and chairs.
Past Clients
Novartis, Grifols, Caixabank, Microsoft - always through an intermediary. I´ve worked directly with libraries, secondary schools and Official Language Schools in the Catalonia region of Spain,
Focus Areas
Creative/CultureDevelopment/Coaching
Location
Barcelona, Spain
Languages
Catalan, English, Spanish
Travel Locations
I´d be willing to travel to cities within Europe, as long as there is a direct flight from Barcelona and my travel expenses are paid.
Corporate Experience
Significant
Certifications & Credentials
I hold a Spanish certificate confirming that I have not committed any offences towards minors.
Session Types Offered
Interactive & Passive
Past Experience Doing Sessions
Yes - Performing
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