Stress Management & Conflict Resolution
Stress and conflict management
This workshop is designed to help individuals and teams better understand and manage stress while developing effective strategies to navigate conflicts. It explores how stress impacts behaviour, communication, and decision-making, and how unregulated stress can contribute to misunderstandings…
Active Listening
Communication Skills Practice
Feedback / Difficult Conversations
Mental Health Literacy
Mindfulness
Negotiation Training
Workshop
Description
This workshop is designed to help individuals and teams better understand and manage stress while developing effective strategies to navigate conflicts. It explores how stress impacts behaviour, communication, and decision-making, and how unregulated stress can contribute to misunderstandings and tension within teams.
The session focuses on recognising early signs of stress, understanding personal triggers, and applying practical techniques to support emotional regulation and resilience. It also provides tools for approaching conflict constructively, including improving communication, setting boundaries, and responding rather than reacting.
Participants are supported in developing practical, adaptable strategies to manage stress, reduce escalation, and build healthier, more effective working relationships.
Benefits
- Improved ability to recognise and manage stress and its impact on behaviour and communication
- Practical tools to regulate emotions and respond effectively under pressure
- Increased confidence in addressing and resolving workplace conflict constructively
- Enhanced communication skills, including setting boundaries and de-escalating difficult situations
- Stronger, more collaborative team relationships through reduced tension and improved understanding
Hosted by Jessica Ricci
About the Host
I am a psychologist and wellbeing specialist with experience across clinical, educational, and care settings, as well as a background in hospitality. I bring a practical and person-centred approach, combining strong interpersonal skills with evidence-based methods, including Compassion-Focused Therapy (CFT), CBT, and mindfulness.
I have experience supporting individuals and groups in developing key skills such as communication, emotional regulation, stress management, and resilience. I am particularly interested in applying psychology within organisational settings, supporting leadership development, team dynamics, and workplace wellbeing.
I also have experience in delivering awareness workshops for people living with long-term conditions.
I am collaborative, adaptable, and focused on translating psychological concepts into clear, practical strategies that support people in real life.
Focus Areas
Well-being/HealthDevelopment/Coaching
Location
London, Regno Unito
Languages
English, Italian
Travel Locations
London area
Corporate Experience
Moderate
Certifications & Credentials
I have certificates for my Master's and Bachelor's degrees in Psychology, as well as CFT and Mindfulness certificates.
Session Types Offered
Interactive (eg. improv, group-art, yoga etc.)
Past Experience Doing Sessions
Yes - Interactive
Client Requirements
I would need a projector to present slides and possibly pen and paper for the clients to do some exercises.
Past Clients
PNH Support (Charity)
Photo Gallery