Zayera Khan

I've spent over twenty years redesigning how people experience healthcare, government, and corporate systems — at 1177 Vårdguiden, Arbetsförmedlingen, Scania, Azets, and Swisscom, across Sweden and Switzerland. Along the way I trained as a leadership coach, because the hardest problems in any organization are rarely technical. They're about whether people can actually say what they mean to each other, and whether everyone in the room can follow along once they do. I also hold a Certified Norm Engineer qualification in accessibility, so when I facilitate, I'm building the room for everyone in it, not just the people who are already comfortable speaking up. Outside my day work I've made five documentary films and written more than a hundred essays, most of them about crossing cultures and choosing the honest thing to say over the polished one. I'm based in Stockholm and work in English, Swedish, and German.