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How to improve daily conflict management skills?

conflict management and resolution training

Conflicts in life are inevitable, even when the overall atmosphere is positive. Sometimes it only takes an irritated customer, an offhand remark, or simply a bad day to trigger a dispute. It helps to be aware of how…

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Duration 60–180 min
Group Size 1–30

Workshop

Description

Conflicts in life are inevitable, even when the overall atmosphere is positive. Sometimes it only takes an irritated customer, an offhand remark, or simply a bad day to trigger a dispute. It helps to be aware of how our own behavior may contribute to the emergence of conflicts.Looking at things from a different perspective – with the goal of finding effective, objective solutions that are sustainable and supported by everyone. Strengthening conflict resolution skills helps to reduce stress and tension in the workplace in a lasting way.

Benefits

To support this, I offer various coachings, trainings, talks, inputs, and workshops. My passion is to improve communication culture in organizations as well as in society, and to ease the burden on individuals within their respective environments.

Hosted by Sandra Overbeck

About the Host

I am an international HR executive with 20+ years of experience at the intersection of people, organizations, and transformation. I have led complex change processes, managed strategic projects, shaped cultural transformation, and supported both employees and leaders along the way. What has always guided me is the belief that lasting transformation is only possible when people feel truly seen—in their roles, interests, and potential. Today, I work as a systemic coach, certified mediator, and consultant for corporate culture and transformation. I help organizations drive cultural change, resolve conflicts constructively, and evolve leadership in a way that balances clarity, integrity, and humanity.

Focus Areas

Development/Coaching

Languages

German, English

Travel Locations

Willingness to travel within Europe/ also global if costs are covered

Corporate Experience

Significant

Certifications & Credentials

Certified Systemic Coach, legally certified Mediator, IMI Certified Mediator, Inner Development Goals Ambassador - HR Executive

Session Types Offered

Interactive & Passive

Past Experience Doing Sessions

Yes - Performing

Client Requirements

I am rather flexible with set ups

Past Clients

Steag/ Aral/ British Petroleum/ SABIC and others

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Workshops › Leadership & Development › How to improve daily conflict management skills?

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