Say it Better — Clear, Constructive Communication at work
Communication and feedback training
A hands-on communication experience designed to reduce friction, improve clarity, and make honest conversations possible at work. Participants are introduced to a practical, easy-to-apply framework for expressing needs clearly, giving and receiving feedback without defensiveness, and navigating tension…
Active Listening
Communication Skills Practice
Empathy Exercises
Feedback / Difficult Conversations
Non-Violent Communication
Psychological Safety
Workshop
Description
A hands-on communication experience designed to reduce friction, improve clarity, and make honest conversations possible at work.
Participants are introduced to a practical, easy-to-apply framework for expressing needs clearly, giving and receiving feedback without defensiveness, and navigating tension before it escalates. The session blends short, focused inputs with structured live practice, ensuring concepts are immediately applied rather than discussed in theory.
Attendees work on real workplace scenarios drawn from their day-to-day context. Through guided pair and small group exercises, they practice:
- expressing a message clearly without over-explaining or softening it
- giving constructive feedback while maintaining the relationship
- listening for underlying needs rather than reacting to tone or wording
- responding under mild pressure without becoming defensive or avoidant
The experience is dynamic and interactive, with real conversations unfolding in the room rather than abstract examples. The facilitation style is direct and grounded, focused on practical application: what to say, how to say it, and how to stay regulated while doing it.
Drawing on proven communication frameworks, including Nonviolent Communication, the session translates these principles into a workplace-ready format that is accessible to all participants, regardless of prior experience.
Sessions available in English, French, and Spanish.
Benefits
- Reduces interpersonal friction and recurring misunderstandings within teams
- Provides a shared language for expressing needs and concerns constructively
- Builds confidence in giving and receiving feedback without defensiveness
- Strengthens active listening and practical empathy in day-to-day interactions
- Increases psychological safety, enabling more open and productive conversations
- Improves meeting quality and cross-team collaboration
- Equips participants with tools to de-escalate tension early, before it becomes conflict
Additional Experience Info
Travel to Lisbon/Ericeira area included. Travel costs to other areas of Portugal/Europe to be discussed separately.
Hosted by Stéphanie Ah Tchou
About the Host
I'm a facilitator, counsellor, and somatic practitioner with an unusual background: degrees from Sciences Po Grenoble, Mines ParisTech, and Tsinghua University, followed by a Master in Humanistic Integrative Psychotherapy, certified Kundalini yoga teaching, breathwork facilitation, and, most recently, training in herbalism. That arc isn't accidental. It reflects what I've come to understand through my own experience and through working with people: that intellectual clarity alone rarely creates change. The body, the nervous system, and what happens beneath the surface are just as much part of the picture, often more so. This is what shapes how I work with groups. My sessions are grounded, practical, and free of jargon, but they go deeper than most. Whether I'm running a communication workshop, a breathwork session, or a movement practice, the intention is the same: to give people a real experience, not just a concept to take home. I work in English, French, and Spanish, and I'm based in Lisbon/Ericeira area, Portugal.
Travel Locations
Lisbon
I would consider travel within Portugal and exceptionally across Europe. Additional costs to be discussed then, depending on location and duration.
Certifications & Credentials
Community Herbal Foundations, Collective Wonder Herb School, 2026 (in training)
The Art of Herbalism, Collective Wonder Herb School, 2025
Master of Humanistic Integrative Counselor with full validation of the Humanistic Integrative Psychotherapy cursus, Galene Institute, 2020-22
Kundalini Yoga teacher Level 2 specialisation 'Mind and Meditation', 2018
Kundalini Yoga teacher Level 2 specialisation 'Stress and Vitality', 2017
Certified Kundalini Yoga Teacher, AEKY, Kundalini Research Institute, Shunia Yoga, 2016-2017
Master International Energy Management (MSc) – Mines ParisTech, Paris, France
Master of Power Engineering – Tsinghua University, Beijing, China
Master of Political & Social Analyst (M.A)- Science Po Grenoble, France and University of Toronto, Canada, with honors
Past Clients
I've facilitated for project consortiums where participants were from well know companies such as Tata Steel, Bouygues etc. but the direct client is not a big company.
Focus Areas
Creative/CultureWell-being/HealthDevelopment/Coaching
Location
Ericeira, Portugal
Languages
English, Spanish, French
Corporate Experience
Moderate
Session Types Offered
Interactive (eg. improv, group-art, yoga etc.)
Past Experience Doing Sessions
Yes - Interactive
Client Requirements
I have different sessions offer, for each of them the requirements are different
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