The Enneagram for Trust Building & High Performing Teams

Core Value Proposition

The Enneagram for Trust-Building & High-Performing Teams helps teams build deep self-awareness, trust, and shared language—so they can collaborate more effectively, navigate change with less friction, and perform at a higher level together.

By understanding individual motivations, stress patterns, and communication styles, teams move faster from misalignment to cohesion, and from good intentions to consistent execution.

High-performing teams don’t fail because of lack of talent—they stall because of unseen dynamics. This workshop addresses the most common (and costly) team challenges:
- Low trust or surface-level trust that limits honest dialogue and feedback
- Miscommunication and friction driven by different personalities, stress responses, and decision-making styles
- Change fatigue and uncertainty that slows momentum and buy-in
- Hidden blind spots that quietly undermine collaboration and performance
- Teams stuck in forming or storming without a clear path to norming and high performance

Without a shared framework, teams often:
- Talk past each other
- Avoid hard conversations
- Misinterpret intent
- Lose energy, focus, and alignment

The Shift This Creates:
From → To
- Individual excellence → Collective effectiveness
- Assumptions → Understanding
- Tension → Trust
- Reactivity → Choiceful leadership
- Stalled dynamics → Sustained high performance

Ideal Participants

The Enneagram for Trust-Building & High-Performing Teams is ideal for:

- Offsites and strategic reset moments: First offsites, annual planning, or moments where teams need to “become one” and move forward together.
- Leadership teams navigating change: (new leaders, new team members, growth, reorgs, or strategic shifts).
- High-performing teams feeling friction: Smart, capable teams where misalignment, stress, or communication gaps are slowing momentum.
- Teams that value self-awareness and collaboration: Leaders who believe performance improves when people understand themselves and each other.
- Organizations scaling quickly: Especially in tech, SaaS, and fast-growing companies where culture and execution must scale together.

Participant Outcomes

After completing The Enneagram for Trust-Building & High-Performing Teams (Foundational Session), participants will:

- Understand their own leadership and working style: Gain clarity on personal motivations, stress responses, and communication patterns—and how these impact others.
- Leverage team strengths intentionally: See how diverse strengths complement one another and how to use them to improve collaboration and decision-making.
- Build trust faster and more authentically: Develop empathy and respect for different personalities, reducing misinterpretation and unnecessary tension.

Additional Enneagram-based Workshops for Reinforcement (Add Ons; ie: 1 session per quarter, based on team dynamics surfaced):
- Communicate more effectively under pressure: Learn how different types give, receive, and avoid feedback—especially during change or high-stakes moments.
- Recognize and manage stress productively: Identify individual and team stress patterns, with practical strategies to stay grounded and effective.
- Reduce friction and increase momentum: Replace reactive dynamics with shared language and clear agreements about how the team works together.
- Accelerate movement toward high performance: Understand where the team sits (forming → storming → norming → performing) and what’s needed to progress.

Organizational / Employer Benefits

Organizations that invest in The Enneagram for Trust-Building & High-Performing Teams experience:

- Higher engagement and retention: When people feel seen, valued, and supported, discretionary effort increases and attrition risk decreases. (Customer Proof Point: 92% retention among 300+ employees over 3 years in Enneagram-based programming)
- Faster trust and alignment during change: Teams build shared understanding more quickly—reducing the drag that often follows new leadership, growth, or reorgs.
- Improved collaboration and decision-making: Clear insight into different working styles minimizes miscommunication, analysis paralysis, and unnecessary conflict.
- Stronger psychological safety: Employees feel understood and respected, leading to more open dialogue, better feedback, and healthier debate.
- Reduced friction and rework: Teams spend less time managing interpersonal tension and more time executing on priorities.
- More resilient teams under pressure: Shared awareness of stress patterns helps teams stay grounded, adaptable, and productive in fast-moving environments.
- Accelerated path to high performance: Teams move more quickly from forming and storming into norming and performing—without relying on trial and error.
- Scalable leadership development: The Enneagram creates a common language leaders can continue to use across coaching, performance conversations, and team development.

Phases / Modules Details

Note: For each of the below sessions:
– Duration: 2–6 hrs per session
– Format: In-person or virtual

1. Stress & Resilience

– Key Activities / Methods: Enneagram type-based stress mapping, guided exercises on stress responses, group discussion
– Expected Outcomes: Participants understand how personalities respond to stress and learn strategies to leverage stress for high performance
– Unique Insights / Thematic Focus: Recognize stress triggers and adaptive coping mechanisms across team members
– Integration / Homework: Apply stress-awareness techniques to upcoming projects; journal reflections on triggers and responses

2. Centers of Expression & Balance

– Key Activities / Methods: Exercises identifying thinking, feeling, and action centers; small group reflection; role-play
– Expected Outcomes: Improved collaboration by understanding different expression styles; strategies for balancing approaches
– Unique Insights / Thematic Focus: Leverage diverse cognitive and emotional styles to optimize team decision-making
– Integration / Homework: Track personal center usage in meetings and team interactions; prepare reflections for discussion in next session

3. Decision-Making & Problem Solving

– Key Activities / Methods: Case studies, scenario-based decision exercises, type-based decision style analysis
– Expected Outcomes: Shared frameworks for faster, aligned decision-making; recognition of how personalities influence choices
– Unique Insights / Thematic Focus: Awareness of decision biases, speed vs. thoroughness, and collaborative problem-solving
– Integration / Homework: Apply frameworks to real team decisions; document lessons learned

4. Conflict & Feedback Dynamics

– Key Activities / Methods: Role-playing feedback scenarios, type-based conflict resolution exercises, group reflection
– Expected Outcomes: Improved ability to give and receive feedback; stronger psychological safety; healthier conflict management
– Unique Insights / Thematic Focus: Recognize triggers and response styles; build trust during disagreement
– Integration / Homework: Practice feedback frameworks in team interactions; reflect on outcomes and adjustments

5. Motivation & Engagement

– Key Activities / Methods: Exploration of intrinsic motivators, mapping projects to individual strengths, team alignment exercises
– Expected Outcomes: Understanding of what drives each team member; alignment of projects and roles with motivators
– Unique Insights / Thematic Focus: Leverage individual motivation to increase engagement and productivity
– Integration / Homework: Align next quarter’s tasks with strengths and motivators; monitor engagement improvements

6. High-Performance Collaboration

– Key Activities / Methods: Team dynamics mapping, workflow exercises, action planning for collaboration
– Expected Outcomes: Clear strategies to improve communication, workflow, and accountability
– Unique Insights / Thematic Focus: Identify patterns that hinder performance and design practical interventions
– Integration / Homework: Implement collaboration strategies in daily work; reflect on team effectiveness

7. Leading Through Change

– Key Activities / Methods: Scenario planning, type-based change response exercises, leadership alignment sessions
– Expected Outcomes: Teams and leaders are prepared for transitions, reorganizations, or scaling; aligned behaviors to navigate uncertainty
– Unique Insights / Thematic Focus: Use Enneagram insights to anticipate resistance and support team adaptability
– Integration / Homework: Apply change strategies to real projects; debrief in next session

8. Innovation & Creativity

– Key Activities / Methods: Brainstorming sessions, ideation frameworks, exercises leveraging diverse perspectives
– Expected Outcomes: Teams harness collective creativity for idea generation; improved innovation processes
– Unique Insights / Thematic Focus: Recognize how personality diversity drives innovation and ideation
– Integration / Homework: Implement at least one innovation initiative using team’s combined strengths

9. Quarterly Reflection & Team Pulse

– Key Activities / Methods: Review progress from prior sessions, reflection exercises, team pulse survey, group discussion
– Expected Outcomes: Consolidation of learning; adjusted priorities and focus areas for next quarter
– Unique Insights / Thematic Focus: Track growth, celebrate wins, and identify areas for continued improvement
– Integration / Homework: Prepare reflection reports, set goals for the upcoming quarter, and capture team insights

Typical Session Structure & Flow

- Intro / Welcome – Set tone, purpose, and expectations
- Up-Front Contracts – Agree on norms, confidentiality, and participation
- Team Reveal & Model Overview – Share Enneagram types and explain framework
- Strengths & Blind Spots – Explore individual and collective strengths and growth edges
- Team Dynamics – Identify patterns, stress responses, and collaboration opportunities
- Application & Action Planning – Discuss how insights can be applied to current work and team goals
- Reflection & Next Steps – Capture key takeaways, assign optional follow-up reflections or exercises

What’s Included

Includes:
Materials
- Custom workshop design aligned to team goals
- Detailed Pre-work assessment and report (valued at $160 per person) - See attached example file
- Team report (valued at $200) - See attached example file
- Practical tools for trust, collaboration, and performance

Pre-Session
- Prior to session, leadership alignment call with key leaders and Bissy to discuss team dynamics and align on custom format for goals

6-Hour Live Workshop (In-Person or Virtual)
- Introduction & up-front contracts to set norms and engagement expectations
- Team Enneagram Reveal & Model Overview – understand each person’s motivations, strengths, and blind spots
- Strengths Mapping – identify how the team can leverage collective strengths for collaboration and impact
- Team Dynamics Exploration – uncover patterns, stress responses, and blind spots that may limit performance
- Action Planning – practical strategies for communication, feedback, and decision-making
- Reflection & Next Steps – capture key insights and integrate learnings into day-to-day work

Post-Session Follow-Up
- Live post-session call to review insights
- Recommendations for ongoing coaching or targeted follow-up modules

Add-ons & Customization

Optional Add-Ons (Priced Separately)

- Additional Individual Enneagram assessments ($160 per person)
- Additional Team reports and insights ($200 per team)
- Executive or 1:1 coaching ($350 / hour)
- Post-workshop integration sessions ($12K/session)
- Monthly or quarterly retainer options available for ongoing reinforcement

Required from Client

Pre-Work Assessment: Each participant completes Enneagram assessment before the session (takes ~40 min), reviews report as pre-work and comes ready to share.

Physical/Virtual Space
- In-person: Casual, private room with comfortable seating for each participant (no board rooms, we want something more casual / comfortable)
- Space for group work: whiteboard, flip charts, or large sticky notes

Measurable Outcomes

Evidence from the Field - Client Results (3-Year Engagement):
- Partnered with a high-growth organization (Demandbase) over 3 years
- Supported 300+ teammates through Enneagram-based workshops and coaching
- 92% retention rate among participants who went through the Enneagram programming
- Note: Retention data reflects highlights the impact of sustained, people-centered development during periods of growth and change.

Additional measurable outcomes (team and company dependent)
1. Team & Organizational Metrics
- Retention rates (long term, company-wide strategic metric)
- Employee engagement / eNPS scores: improvement in overall team engagement, trust, and satisfaction
- Reduced conflict escalations: fewer formal HR complaints or reported misunderstandings
- Faster onboarding / integration: new team members or leaders ramp faster due to shared understanding of team dynamics
- Decision-making speed & quality: measurable improvement in meeting efficiency, project completion, or alignment on priorities

2. Leadership & Individual Metrics
- Self-awareness gains: pre/post assessment on understanding of own motivations, stress triggers, and blind spots
- Cross-team empathy: improved peer-to-peer collaboration scores or 360 feedback results
- Confidence in giving & receiving feedback: measured via post-program surveys or pulse checks
- Stress & resilience improvement: self-reported ability to manage stress in high-pressure situations

3. Team Dynamics & Collaboration Metrics
- Psychological safety scores: measured through surveys or pulse checks
- Collaboration effectiveness: pre/post ratings on teamwork, communication, and clarity of roles
- Innovation & idea contribution: number of new ideas, initiatives, or contributions in brainstorming sessions

Case Studies / Testimonials

"I had the privilege of working closely with Bissy during our time together at Demandbase, and she is truly one of the most exceptional Learning and Development leaders I’ve partnered with. Her confidence, positivity, and deep expertise in leadership development make her an invaluable asset to any organization. What sets Bissy apart is her passion and ability to unpack the real insights and capabilities within teams. She has a remarkable talent for connecting the dots between personality types, leadership traits, and role expectations—transforming those insights into practical guidance that helps leaders operate at their highest potential. Whether she is coaching an executive one-on-one or facilitating a workshop for an entire organization, she brings clarity, energy, and actionable frameworks that drive real behavioral change. Her enthusiasm for developing people is genuinely contagious, and her impact on our leadership culture was both immediate and lasting. Any team would be fortunate to have her shaping their leaders and elevating their organization." - Kelly Hopping, CMO, Demandbase

"Bissy’s Enneagram interpretation skills were of tremendous support for my clients executive offsite.
She skillfully understood the roles and needs of the group, and created actionable and comprehensive materials that were immediately useful." -Former Chief People Officer & Coach, San Francisco based Startup

"I worked with Bissy for nearly eight years at Demandbase. In that time she excelled first in enabling our revenue organization and then in leading our Learning and Development team. Bissy is a joy to work with--she's passionate about helping people grow, high energy, and and an overall positive cultural force. Over the last couple years in particular she did outstanding work in introducing new frameworks to build trust within teams that have been game-changing. I'm looking forward to watching Bissy to continue to grow and have an impact on individuals, teams, and organizations." - Gabe Rogol, CEO, Demandbase

"Bissy led an engaging and impactful Enneagram workshop for my Professional Services and Customer Empowerment teams. The workshop helped the team better understand their personality traits and how those traits influence communication and collaboration. I was impressed with the team's focus and participation throughout the 3-hour session, especially since it followed our annual 2-day revenue kickoff! Many team members commented on how energized they felt afterward. Bissy's expert facilitation helped the team develop greater self-awareness, understanding, and empathy for their colleagues. I am grateful that our group started the year with such a valuable event, which enhanced communication skills and strengthened relationships across the group!" - Tricia Webb, Senior Vice President of Customer Experience at Demandbase

"If you are considering a highly competent, energetic motivator to hire, Bissy is one of the top people I have worked with in Enablement, Learning & Development and Coaching. She is resourceful and so fun to take classes from. I hired Bissy to do our Enneagram training for my entire Solutions Consulting team at an offsite in Chicago. Everyone enjoyed what they learned about themselves and their colleagues. Bissy is reliable and is a true rockstar. I have known her and worked with her for over 7 years in different areas of the business. I would be happy to chat about my experience with her at any time." - Kyle Gutke, VP at Demandbase

Related Links

Program Files